Susan Krienen has replaced Tom Smith as the Site Manager at the Shell Puget Sound Refinery. Smith returned to Houston in November, 2005 to head up an expansion project at the Shell Port Arthur Refinery. He had been Manager at the Anacortes refinery since January 2001.
    
Krienen (pronounced cree-nan) has extensive refinery management  and operation experience with Marathon, ExxonMobil and The Williams Companies. Most recently she served as Operations Manager at the Marathon Ashland LLC Canton, Ohio refinery.
    
Previously, she was Plant Manager at the 190,000 barrel per day Williams refinery in Memphis,  Tennessee, and served in various positions with ExxonMobil and Mobil Oil. With those companies she held a number of refinery positions including Technical and Operations manager positions as well as headquarters positions in procurement, planning and analysis.
    
Krienen graduated with honors from Michigan Technological University receiving a B.S. in Chemical Engineering.
    
The new refinery manager emphasizes safety improvements and employee participation and networking. She is a trained facilitator completing the Zenger-Miller Frontline Leadership development program.
    
She has been active in the communities where she served including serving on the board of directors for the Memphis Chamber of Commerce and the Mid-South United Way board. She enjoys hockey including playing on several hockey teams and coaching youth hockey.